Information That We Collect
How We Use and Share Your Information
Access to Your Information and Choices
Security of Your Information
Important Notice to Non-US Residents
California Privacy Rights
Nevada Privacy Rights
Questions and How to Contact Us
INFORMATION THAT WE COLLECT
Information You Provide to Us
We collect information that you directly provide to us when you seek to use any of our services, including the Digital Services, request information from us, contact customer support, or otherwise communicate with us or use our Site in a commercial manner. Our services may present preliminary questions to customers, which may include:
Payment information (credit or debit card number, expiration date, and security code)
Date of birth
Username and password
Please note that Distinct Dermatology does not practice medicine or provide medical care and does not collect personally identifiable health information from you. If Distinct Dermatology connects you with a Provider, any information that you give to such Provider is subject to privacy laws applicable to such Provider, as well as your Provider’s Notice of Privacy Practices.
Information We Collect Automatically Through Your Use of our Site
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Site. Google Analytics uses “cookies”, which are text files placed on your computer, to help the Site analyze how users use the site. You can find out more about how Google uses data when you visit our Site by visiting:
“How Google uses data when you use our partners’ sites or apps”, (located at https://policies.google.com/technologies/partner-sites).
We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as:
Information Collected Through Cookies and Similar Technologies
No Information from Individuals Under the Age of 18
If you are under the age of 18, please do not attempt to register with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from someone under 18, we will promptly delete that information. If you believe we have collected personal information from someone under the age of 18, please Contact Us as described below.
HOW WE USE AND SHARE YOUR INFORMATION
To Provide Products, Services, and Information. We collect information from you and use the information to:
- provide products and services that you order using the Site;
- provide information that you request from us;
- contact you about our services or information you requested;
- process credit card and debit card transactions;
- to allow you to participate in interactive features of our services;
- send you promotional materials or advertisements about our products and services, as well as new features and offerings;
- administer surveys;
- provide interest-based targeted advertising to you; and,
- any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
Sharing with Third Parties.
Healthcare Providers. We share your personal information with various healthcare affiliates, e.g., pharmacies, doctors, and relevant medical staff in connection with your diagnosis and treatment.
Vendors and Services Providers. We may provide information to third-party vendors and service providers that help us operate and manage our Digital Services, process orders, and fulfill and deliver products and services that you request from us. These vendors and service providers will have access to your personal information in order to provide these services, but when this occurs, we implement reasonable contractual and technical protections to limit their use of that information to help us provide the service.
Corporate Affiliates. We may share de-identified and aggregated information with our other companies and people with whom we do business (namely, our customers or other affiliates).
We belong to ad networks that may use your browsing activity across participating websites to show you interest-based advertisements on those websites. Currently, our Site does not recognize if your browser sends a “do not track” signal or similar mechanism to indicate you do not wish to be tracked or receive interest-based ads. To learn more about interest-based advertisements and opt-out rights and options, visit the following websites:
Please note that if you choose to opt-out, you will continue to see ads, but they will not be based on your online activity.
Social Media. If you use third-party services, such as Facebook, Google, or Twitter, to share information about your experience on the Site with others, these third-party services may be able to collect information about you, including information about your activity on the Site, and they may notify your connections on the third-party services about your use of the Site, in accordance with their own privacy policies.
Public Posts and Activities. If you choose to engage in public activities on the Site, you should be aware that any information you share there can be read, collected, or used by other users of these areas. You should use caution in disclosing personal information while participating in these areas. We are not responsible for the information you choose to submit in these public areas. Any user posting in these public areas understands and acknowledges that there is no expectation of privacy for the information in these public areas.
Your Consent. In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations, or individuals outside of Distinct Dermatology when we have your consent to do so.
Legal Proceedings. We will share personal information with third-party companies, organizations, or individuals outside of Distinct Dermatology if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, subpoena, legal process, or enforceable governmental request.
- Detect, prevent, or otherwise address fraud, security, or technical issues.
- Protect against harm to the rights, property, or safety of Distinct Dermatology, our users, customers, or the public as required or permitted by law.
ACCESS TO YOUR INFORMATION AND CHOICES
You can access and update certain information we have relating to your online account by contacting us at firstname.lastname@example.org.
SECURITY OF YOUR INFORMATION
We use industry-standard physical, technical, and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Please note that emails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
IMPORTANT NOTICE TO NON-US RESIDENTS
The Digital Services and its servers are operated in the United States. Please be aware that your information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to use the Website and/or the Digital Services, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States and elsewhere.
Distinct Dermatology will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us using the information below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you are a California resident, please click here for a supplemental California Privacy Notice containing additional information about the processing of your personal information and the rights granted to you by California law.
Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt-out of future sales of certain covered information that a website operator has collected or will collect about the resident. To submit such a request, please contact us via email at email@example.com with “Nevada Opt-Out” in the subject line.
QUESTIONS AND HOW TO CONTACT US
This CPP provides you, consumers, with additional information on how Distinct Dermatology collects, uses, discloses, and otherwise processes Personal Information of individual consumers who reside in the State of California, either online or offline, within the scope of the CCPA.
How We Collect Personal Information
For purposes of this CCP, the term “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include:
- Information relating to our job applicants, contractors, or personnel;
- Certain information about our interactions with our business-to-business (“B2B”) contacts;
- Publicly available information from government records;
- Deidentified, aggregated, or anonymized information that is maintained in a form that is not capable of being associated with or linked to an individual consumer or household;
- Information excluded from the CCPA’s scope. Collection and Use of Personal Information
In the last 12 months, we have collected the following categories of Personal Information from the categories of sources and for the purposes listed below.
Identifiers, including your name, address, phone number, email address, date of birth, or other similar identifiers.
California Customer Records (Cal. Civ. Code § 1798.80(e))
Internet/Network Information, such as device information, log, and analytics data
Commercial Information, including shopping and purchase history.
Protected Classification Characteristics, including your age, race, veteran status, and gender.
The Personal Information that we collect may be used for any of the following purposes:
- Updating your payment information
- Developing marketing and customer relationship management activities
- Operate, evaluate, secure, and improve our business
- Providing you with and managing access to our products and services
- Collecting feedback
- For financial and engagement analytics
- Subscription forecasting purposes
- Personalization purposes
- Enhancing online security
- Preventing, investigating, and responding to fraud or other illegal activity
- Complying with the legal process and our legal obligations
- Supporting investor relations
- As otherwise provided in our agreements with you
How We May Disclose Personal Information
In the last 12 months, we have not made Personal Information available to third parties for monetary or other valuable considerations. We do not “sell” Personal Information as such term is generally understood. However, we do allow certain third-party partners and providers to collect information about consumers directly through our services for purposes of analyzing and optimizing our services and ads, providing content and ads that are more relevant, measuring statistics and the success of ad campaigns, and detecting and reporting fraud. To the extent this practice is interpreted to constitute a “sale” under the CCPA, please see “To Exercise Your Right to Opt-Out of Personal Information Sales” section below.
- Identifiers, such as name, address, and email address
- California Customer Records, Civ. Code § 1798.80(e)
- Commercial Information, such as investment information
- Internet/Network Information, such as device information, log, and analytics data
- Inferences, including information generated from your use of our websites reflecting your preferences
Your California Privacy Rights
As a California resident, you may be able to exercise the following rights in relation to the Personal Information about you that we have collected (subject to certain limitations at law and the Personal Information definition exclusions noted above).
The Right to Know
- Specific pieces of Personal Information we have collected about you,
- Categories of Personal Information we have collected about you,
- Categories of sources of the Personal Information we have collected about you,
- Categories of Personal Information that we have disclosed about you to third parties for a business purpose, and the categories of recipients to whom this information was disclosed,
- Categories of Personal Information we have sold about you (if any), and the categories of third parties to whom this information was sold, and
- Business or commercial purposes for collecting or, if applicable, selling Personal Information about you.
The Right to Request Deletion
- You have the right to request the deletion of Personal Information that we have collected from you, subject to certain exceptions.
The Right to Opt-Out of Personal Information Sales
- You have the right to direct us not to sell Personal Information we have collected about you to third parties now or in the future, subject to certain exceptions. If you are under the age of 16, you have the right to opt-in, or to have a parent or guardian opt-in on your behalf, to such a sale.
The Right to Non-Discrimination
- You have the right not to receive discriminatory treatment for exercising any of the rights described above. However, please note that if the exercise of the rights described above limits our ability to process Personal Information (such as in the case of a deletion request), we may no longer be able to provide you our products or services or engage with you in the same manner.
How to Exercise Your California Privacy Rights
- To Exercise Your Right to Know or Right to Deletion: Please submit a request to firstname.lastname@example.org with the subject line “California Rights Request” and include your contact information and the full details of your request. We will need to verify your identity before processing any request. In order to verify your identity, we will generally either require the successful login to your account or the matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit the Personal Information collected in connection with a request to exercise the right to know and/or the right to deletion to that Personal Information, certain requests may require us to obtain additional Personal Information from you. In certain circumstances, we may decline a request to exercise the right to know and/or right to deletion, particularly where we are unable to verify your identity.
- To Exercise Your Right to Opt-Out of Personal Information “Sales: You may initiate your request to opt-out by sending us an email at email@example.com with the subject line “California Opt-Out”. We need your name and email address in order to process your request and safeguard your data. To the extent that our third-party advertising and analytics providers’ collection of information from users of our websites and other online services constitutes a “sale” under the CCPA, please refer to the ‘Advertising’ section of our Privacy Notice for more information about the choices and opt-out options you have in relation to those practices. By visiting www.privacyrights.info, you can also opt out from “sales” of this type of Personal Information by businesses that participate in the DAA’s CCPA Opt-Out Tool. To make opt-out requests related to mobile apps on your device for businesses participating in the DAA’s CCPA App-based Opt-Out Tool, you can download the appropriate app at www.youradchoices.com/appchoices.
- Minors Under Age 16: We do not sell the Personal Information of consumers we know to be less than 16 years of age, unless we receive affirmative authorization (the “Right to Opt-In”) from either the minor who is between 13 and 16 years of age, or the parent or guardian of a minor less than 13 years of age.
HIPAA AND PRIVACY INFORMATION POLICY
Distinct Dermatology is committed to maintaining your privacy and we take our responsibility for safeguarding this information very seriously. Distinct Dermatology is required by law to provide you with this Notice so that you will understand how we may use or share your “Protected Health Information” (“PHI”) or simply “health information.” PHI is information we obtain to provide services to you and that can identify you. PHI includes your name, medical conditions, health information and other information we use in your medical treatment. We are required to adhere to the terms outlined in this Notice. If you have any questions about this Notice, please contact Distinct Dermatology.
How we may use and disclose protected health information about you
The following categories describe the ways that we use and disclose health information. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall into one of the categories.
- For Diagnosis & Treatment. PHI obtained during the diagnosis and treatment by us or by our partners will be used as part of your treatment determination and dispensing of prescription medications. We may disclose health information about you to doctors, nurses, other health care providers who are involved in your treatment and care.
- For Payment. We may use or disclose your PHI to your insurer, payor, or other agent in order to bill and collect payment for items or services we provided to you. For example, we may contact your insurance company, health plan, or another third party to obtain payment for services we provided to you. We may also contact you about a payment or balance due.
- For Health Care Operations. We may use and disclose health information about you for our day-to-day health care operations. For example, we may use your PHI to monitor the performance of the staff and pharmacists providing treatment and services to you. We may use your PHI to continually improve the quality and the effectiveness of the health care products and services that we provide to you. We may search various data providers and other healthcare providers in order to ensure we have accurate medical records as a means to ensure the highest quality care.
Other allowable uses of your health information
- Business Associates. We may contract with third parties to perform certain services for us, such as billing services, copy services or consulting services. These third-party service providers, referred to as Business Associates, may need to access your PHI to perform services for us. They are required by contract and law to protect your PHI and only use and disclose it as necessary to perform their services for us.
- Individuals Involved in Your Care or Payment for Your Care. Unless you object, we may disclose health information about you to a friend or family member who is involved in your care. We may also give information to someone who helps pay for your care. Additionally, our pharmacists, using their professional judgment, may disclose PHI to other health care professionals or providers who are directly involved in your care and treatment.
- Disclosures to Parents or Legal Guardians. If you are a minor, we may release your PHI to your parents or legal guardians when we are permitted or required under federal and applicable state laws. In those cases, Distinct Dermatology will follow state laws regarding disclosure of a minor’s PHI.
- As Required by Law. We will disclose health information about you when required to do so by federal, state or local law.
- To Avert a Serious Threat to Health or Safety. We may use and disclose health information about you to prevent a serious threat to your health and safety or the health and safety of the public or another person. We would do this only to help prevent the threat.
- Organ and Tissue Donation. Consistent with applicable law, we may disclose your PHI to organizations engaged in the procurement, banking, or transplantation of organs for the purpose of tissue donation and transplant.
- Military and Veterans. If you are a member of the armed forces, we may disclose health information about you as required by military authorities. We may also disclose health information about foreign military personnel to the appropriate foreign military authority.
- Research. We may use your PHI to conduct research and we may disclose your PHI to researchers as authorized by law. For example, we may use or disclose your PHI as part of a research study when the research has been approved by an institutional review board or privacy board that has reviewed the research proposal and established protocols to ensure the privacy of your information
- Workers’ Compensation. We may disclose health information about you for workers’ compensation or similar programs. These programs provide benefits for work-related injuries or illness.
- Reporting. Federal and state laws may require or permit Specialty Medical Drugstore to disclose certain health information related to the following:
- Prevention or control of disease, injury or disability
- Reporting reactions to medications or problems with products; adverse drug reactions
- Notifying people of recalls of products;
- Notifying a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease;
- We may disclose PHI about you to a government authority if we reasonably believe you are a victim of abuse or neglect. We will only disclose this type of information to the extent required by law, if you agree to the disclosure, or if the disclosure is allowed by law and we believe it is necessary to prevent serious harm to you or someone else.
- Health Oversight Activities. We may disclose health information to a health oversight agency for activities authorized by law. These oversight activities may include audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.
- Judicial and Administrative Proceedings. If you are involved in a lawsuit or a dispute, we may disclose health information about you in response to a court or administrative order. We may also disclose health information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.
- Law Enforcement. We may disclose health information when requested by a law enforcement official:
- In response to a court order, subpoena, warrant, summons or similar process;
- To identify or locate a suspect, fugitive, material witness, or missing person;
- About you, the victim of a crime if, under certain limited circumstances, we are unable to obtain your agreement;
- About a death we believe may be the result of criminal conduct;
- About criminal conduct at Distinct Dermatology; and
- In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime.
- Coroners, Medical Examiners and Funeral Directors. We may disclose medical information to a coroner or medical examiner. This may be necessary to identify a deceased person or determine the cause of death. We may also disclose medical information to funeral directors as necessary to carry out their duties.
- National Security and Intelligence Activities. We may disclose health information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law.
- Correctional Institution. Should you be an inmate of a correctional institution, we may disclose to the institution or its agents health information necessary for your health and the health and safety of others.
- Protective services for the President and others. We may disclose your PHI to authorized federal officials so that they may provide protection to the President, other authorized persons, or foreign heads of state, or conduct special investigations.
Other uses of health information
Other uses and disclosures of health information not covered by this Notice or the laws that apply to us will be made only with your written permission. If you provide us permission to use or disclose health information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose health information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the care that we provided to you.
Your rights regarding health information about you
Although your health record is the property of Distinct Dermatology, the information belongs to you. You have the following rights regarding your health information:
- Right to Inspect and Copy. With some exceptions, you have the right to review and copy your health information. You must submit your request in writing to Distinct Dermatology. We may charge a fee for the costs of copying, mailing or other supplies associated with your request.
- Right to Amend. If you feel that health information in your record is incorrect or incomplete, you may ask us to amend the information. You have this right for as long as the information is kept by or for Distinct Dermatology. You must submit your request in writing to Distinct Dermatology. In addition, you must provide a reason for your request. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:
- Was not created by us, unless the person or entity that created the information is no longer available to make the amendment;
- Is not part of the health information kept by or for Distinct Dermatology; or
- Is accurate and complete.
- Right to an Accounting of Disclosures. You have the right to request an “accounting of disclosures”. This is a list of certain disclosures we made of your health information, other than those made for purposes such as treatment, payment, or health care operations. You must submit your request in writing to Distinct Dermatology. Your request must state a time period, which may not be longer than six years from the date the request is submitted and may not include dates before January 1st, 2015. Your request should indicate in what form you want the list (for example, on paper or electronically). The first list you request within a twelve month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.
- Right to Request Restrictions. You have the right to request a restriction or limitation on the health information we use or disclose about you. For example, you may request that we limit the health information we disclose to someone who is involved in your care or the payment for your care. You could ask that we not use or disclose information about a prescription you had to a family member or friend.
- We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment. You must submit your request in writing to Distinct Dermatology. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse.
- Right to Request Alternate Communications. You have the right to request that we communicate with you about medical matters in a confidential manner or at a specific location. For example, you may ask that we only contact you via mail to a post office box. You must submit your request in writing to Distinct Dermatology. We will not ask you the reason for your request. Your request must specify how or where you wish to be contacted. We will accommodate all reasonable requests.
- Right to a Paper Copy of This Notice. You have the right to a paper copy of this Notice of Privacy Practices even if you have agreed to receive the Notice electronically. You may ask us to give you a copy of this Notice at any time.
- To obtain a paper copy of this Notice, contact Distinct Dermatology: Privacy Office.
Changes to this notice
We reserve the right to change this Notice. We reserve the right to make the revised or changed Notice effective for health information we already have about you as well as any information we receive in the future. We will post a copy of the current Notice in Distinct Dermatology and on the website. The Notice will specify the effective date on the first page, in the bottom right-hand corner. In addition, if material changes are made to this Notice, the Notice will contain an effective date for the revisions and copies can be obtained by contacting Distinct Dermatology.
If you believe your privacy rights have been violated, you may file a complaint with Distinct Dermatology or with the New Jersey Board of Pharmacy or Medical Board. To file a complaint with Distinct Dermatology, contact Distinct Dermatology. All complaints must be submitted in writing. You will not be penalized for filing a complaint. You also have the right to file a complaint with the US Department of Health & Human Services (HHS) and the applicant pharmacy.